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Think Slow: How unconscious bias impacts the workplace

Article published by BCCJ Acumen, April 2014
Available in English

By Suzanne Price

Many human resources departments work hard to remove intentional bias from the workplace, yet unconscious bias is rife. Mostly because, well ... it’s unconscious.

Since I spend a lot of time talking with senior managers about diversity and inclusion, I often hear them claim they are doing just fine. “We choose the best person for the job regardless of diversity”, they say; or, “We promote a respectful work environment and treat everyone equally”.

The mistake with this belief is that there is no such thing as a meritocracy in the workplace. There is never a level playing field and we do treat different people differently.